English
How to order
ORDERING OPTIONS:
ONLINE :
Go to Lamyong.com.au/shop. Register or login to access our online shop. PLEASE ensure that you input the correct address and contact details during registration. Please input your mobile phone number if it is the best way to contact you.
After registration, you will be able to proceed shopping online and begin your ordering.
Once you have selected the product(s) you wish to order, click on the (ADD TO CART) button beside the item or at the end of each page. Input the quantity you wish to order. You can then choose to to continue shopping or proceed to checkout.
Once you have finished ordering and ready to check out. Please follow the instructions to confirm your order by clicking 'PROCEED TO CHECKOUT'.
Once you have confirmed the value of your goods, you will be required to select the appropriate freight option for delivery of your order. You must review your shipping address. We CANNOT deliver to an area not listed on our delivery areas. If you are unsure about your delivery areas, please contact us by email or phone to confirm prior to completing your order.
Once you have confirmed your order, if all is in order, then select 'CONTINUE' to be forwarded to the Secure Paypal Server to process your order payment.
Credit card payments will be accepted for online orders ONLY via the Paypal secure server. Paypal accepts payments from other Paypal accounts, credit cards and selected bank accounts.
Please Note:
1) We do not accept orders to PO Boxes.
2) All online shop customers receive an email notifying them of despatch of their order, along with an APPROXIMATE delivery day/date. Please ensure that you use an email address that you check regularly when processing your Paypal payment, so that we can notify you when your order has been despatched and your expecte delivery day.
3)We deliver to Melbourne, Sydney, Canberra, Southern & Central NSW Coast, Northern NSW, Gold Coast and Brisbane etc. Please check the 'Delivery' section for detailed delivery areas. For all other areas, you will need to contact us at lamyongonlinesales@gmail.com.
4) NO delivery is available to International destinations.
5) If you have any special delivery instructions that you would like us to add to your order then send an email to lamyongonlinesales@gmail.com.
You will then be transferred to the PayPal secure server, which may take a few seconds.
Once you're at the Pay Pal Payment Page you will be asked to choose either:
1."Have a Pay Pal account" - where you will log in and follow the prompts
OR
2."Don't have a Pay Pal account" - where you can pay securely with your credit card. Click secure checkout, then fill in the details for payment and delivery. There is absolutely no obligation to join Paypal if this payment method is selected. Once you have filled in the details, select "continue checkout" where you will be asked to review your details and then select PAY to complete your payment.
You must complete all steps to ensure that payment has been processed, otherwise your order will not be finalised. YOU DO NOT NEED TO JOIN PAYPAL, you just fill in your details as you would with any other credit card merchant.
Once you have completed payment either using either your Paypal account or your credit card, you will be notified by email from Paypal to confirm processing of your payment.
For details on PayPal security information and how your details are stored and protected visit our customer service page for links to various PayPal information pages.
Once payment has been received, your order will be processed. Most orders can be dispatched the next business day, however this cannot be guaranteed. Orders will not be sent if they are due to be delivered on a Friday. We will wait until the following Monday to dispatch your order.
Orders not approved will be cancelled in line with our cancellation policy.
CANCELLATION OF AN ORDER- You may cancel your order via email to lamyongonlinesales@gmail.com or by phone on 0403 412 205, no later than 10 hours after your order was placed. For a full refund, please include in your email or phone call all of your order details, such as invoice number, name, address, phone number, order total and email address.
Once an order has been dispatched it is not possible to cancel the order.