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Shipping & Returns
We aim to process your order within 3 BUSINESS days from Sydney.
Should you require urgent delivery for a certain date, or have special delivery requirements,
please contact us so that we can avoid any disappointment. While we cannot guarantee delivery by a
certain date, we will do our best to assist you.
For the delivery day itself, if you are unable to be present for the day, the courier will leave the box
at the front door. Please indicate if you have a alternative safe location for the courier to leave the box.
We could not guarantee a certain timeframe as the couriers have their individual runs.
DELIVERY AREAS (please contact us if you like to be included in our delivery areas):
Major cities: Sydney / Brisbane / Gold Coast / Melbourne / Canberra
*REGIONAL QUEENSLAND and VICTORIA: NOT AVAILABLE
*Regional NSW: Blue Mountains / Central West / Tamworth / Scone / Gosford / Northern Rivers / Gloucester /
Nelson Bay / Port Macquarie / Coff Harbour / Newcastle/ Wollongong/ Albury / Wagga Wagga/ Dubbo/
Southern Highlands / Nowra / Bowral / Ulladulla etc
DELIVERY CUT-0FF TIMES AND DAYS:
For (Sydney Metro / Canberra / NSW regional cities) delivery times when orders are placed before 10pm are:
Sundays (before 10pm), delivery on Wednesday or Thursday
Mondays (before 10pm), delivery on Thursday or Friday
Tuesdays (before 10pm), delivery on Friday or following Wednesday
Wednesdays, Thursdays, Fridays, Saturdays Sundays orders will be delivered on the following Wednesday or Thursday.
For Melbourne Metro, Brisbane Metro and Gold Coast Metro deliveries : Refrigerated Transport Weekly Delivery
All METRO Melbourne and METRO Brisbane orders is now transported by a specialized refrigerated courier once a week on Friday/Saturday
*Please ensure your order is placed by Sunday of the previous week to receive the order by the following Saturday.
For Perth Metro deliveries
NEW Perth online store now open! Please go to Lamyong WA online store to order directly.
DELIVERY FEE:
For Greater Sydney areas
*$10.50 up to 12kg per box
For Brisbane Metro and Gold Coast Metro. (QLD Regional is NOT AVAILABLE):
For orders up to $200, the freight cost is $35.
For orders up $201 to $400, the freight cost is $60.
For orders from $401 to $500, the freight cost is $80.
For orders from $501 and above, the freight cost range from $120 to $200.
For Melbourne METRO / (VIC Regional is NOT AVAILABLE):
For orders up to $200, the freight cost is $35.
For orders up $201 to $400, the freight cost is $60.
For orders from $401 to $500, the freight cost is $80.
For orders from $501 and above, the freight cost range from $120 to $200.
Regional NSW/ACT:
(Canberra / Blue Mountains / Central West NSW / Tamworth / Scone / Gosford / Northern Rivers /
Gloucester / Nelson Bay / Port Macquarie / Coff Harbour / Newcastle/ Wollongong/ Albury /
Wagga Wagga/ Dubbo/ Southern Highlands / Nowra / Bowral / Ulladulla.
*$20 up to 15kg per box